CHALLENGE
Before Overjet, Quest Dental was facing a costly and frustrating issue: inconsistencies in diagnosis across the team. With multiple dentists and hygienists, findings varied based on individual philosophy, interpretation, or experience. Calibration was difficult, and occasionally, pathology slipped through, creating risk for patients and lost revenue for the practice.
The team needed a solution that could:
Provide a consistent, objective way to validate findings, no matter who was looking
Support earlier identification of disease
Improve patient understanding and confidence during treatment discussions
Most importantly, they needed a system that would strengthen clinical alignment and reduce the risk of missed care opportunities.
"What stood out was how well Overjet helps providers align. It's improved our calibration more than anything else we've tried. It reinforces that what we're seeing is accurate and gives us confidence across the team."
SOLUTION
Overjet is a dental Al platform that analyzes X-rays in real time and highlights pathologies such as caries, calculus, and periapical radiolucencies.
Shortly after implementing Overjet, the team experienced a pivotal moment.
During one exam, Overjet wasn't enabled when the bite-wing images were captured and decay under an existing amalgam filling was completely missed. When the doctor reviewed the X-rays later with Overjet turned on, the Al flagged the issue immediately.
The team called the patient, updated the treatment plan, and prevented what likely would have progressed into a root canal.
"I'm naturally a little skeptical, but this case really changed my perspective. Overjet caught something we didn't see and that alone made it worth it. Even one case like that a month easily pays for the system.
This case became a defining proof point: Overjet helps ensure nothing slips through the cracks.
RESULTS
Quest Dental quickly saw improvements in diagnostic consistency, patient acceptance, and overall production.
"Overall production has increased, and Overjet definitely plays a role in that. It's helped with our walkouts, our patient conversations, and how we present treatment. The improvements in patient experience and clarity have translated into stronger production."
With Overjet, the practice achieved:
AVERAGE INCREASE IN OVERJET- IMPACTED PRODUCTION PER PATIENT
INCREASE IN CROWN PRODUCTION
INCREASE IN RESTORATION PRODUCTION
Overjet has enabled Quest Dental to diagnose earlier, communicate more clearly, and increase patient acceptance, turning clinical clarity into measurable growth.
