A legacy practice buried under a mountain of referral paperwork
Perio Atlanta is a prestigious periodontal practice that has served its community since 1938. With a team of three doctors and four hygienists, the practice thrives on a robust referral network. However, maintaining that network required an immense manual effort: every general dentist expected a detailed update on every single visit, from routine cleanings to complex surgeries.
For the hygienists, the "legwork" of typing notes for eight patients a day led to a constant backlog and after-hours work. For the doctors, the challenge was clinical recall. In a high-volume environment, vital details mentioned during an exam, like potential decay on a specific tooth or a passing recommendation for orthodontics, were at risk of getting lost in translation between the chairside exam and the end-of-day charting marathon.
"The legwork of the documentation and sending those letters on a timely basis became a huge, huge burden. I was having to pay staff to come in after hours just to do notes."
Real-time clinical capture that supports the whole team
Perio Atlanta implemented Overjet Voice across their clinical team to bridge the gap between the exam and the documentation.
Perio Atlanta’s goal was simple: improve staff efficiency while ensuring the highest level of detail for their referring partners. Overjet Voice is an ambient AI tool designed specifically for the dental workflow. Unlike previous products the practice tried, Overjet Voice supports both doctors and hygienists, allowing the entire team to document findings in real-time.
The AI listens to the appointment, capturing everything from specific periodontal measurements to "passing comments" the doctor might make to a patient. This ensures that every clinical insight is recorded accurately without the doctor needing to stop and write a note.
"The thoroughness is better. They don't have to try to write a sticky note and remember what I said about a certain tooth—it’s all recorded and refined."
The ‘Ultimate Relief’ for a high-volume clinical team
Before Overjet Voice, the end of the clinical day was just the beginning of the paperwork day. Now, life at Perio Atlanta is defined by "same-day completion." The hygienists have reclaimed approximately 10 minutes per patient, allowing them to focus on room turnover and patient care rather than typing.
Operationally, the practice has transitioned from reactive to proactive. Instead of requiring team members to stay late for "catch-up" sessions, clinical resources are now optimized during standard hours. This shift hasn't just improved the bottom line; it has protected the team’s work-life balance. Hygiene assistants who were previously occupied with manual charting are now empowered to focus on patient comfort and clinical support, enhancing the overall patient experience.
The mental "pressure" has been lifted. The staff no longer faces a looming backlog of notes hanging over their heads at the end of the week.
"It makes a huge difference for my staff’s time management and takes the pressure off," Dr. Langston said. "They feel better knowing their notes are done on time and there isn't a pending workload chasing them down."
The Metrics
10 Minutes Saved per patient for the hygiene team.
Enhanced Clinical Accuracy by capturing 100% of chairside passing comments.
Zero After-Hours Work for staff who previously stayed late to finish charting.
Ready to learn more about how Overjet Voice can support your practice?
Book a demo here.
