Providers27 June, 2025

How AI Improves Dental Team Communication – A Complete Guide

Mario Paganini
Mario Paganini
Senior VP of Marketing, Overjet
How AI Improves Dental Team Communication – A Complete Guide
Mario Paganini
Mario Paganini
Senior VP of Marketing, Overjet
Providers27 June, 2025

Strong communication is essential in every dental practice—but it’s not always easy to achieve. Many teams face daily challenges that can lead to confusion, delays, and inconsistent patient experiences.

Common communication challenges include:

  • Misalignment between dentists and hygienists during diagnosis

  • Inconsistent documentation that impacts insurance claims

  • Difficulty explaining treatment plans to patients clearly

  • Gaps between the front office, clinical team, and billing staff

As dental care becomes increasingly data-driven, AI is playing a growing role in addressing these issues. In healthcare—and especially in dentistry—AI is being used to improve accuracy, streamline workflows, and ensure everyone is on the same page.

Why effective communication matters:

  • Improves treatment acceptance

  • Saves time and reduces repeat visits

  • Builds patient trust and confidence

  • Creates smoother collaboration across the team

That’s where Overjet Dental AI comes in.

Overjet is the leading dental AI platform, built specifically to help dental professionals:

  • Detect and visualize key findings on X-rays in real time

  • Standardize diagnoses and treatment recommendations

  • Share clear, visual insights with patients

  • Improve internal communication with consistent, AI-supported data

Overjet turns complex clinical data into a shared language your entire team can use—improving clarity, reducing guesswork, and enhancing patient care.

In this guide, we’ll explore how AI—especially Overjet—can transform your team’s communication and help your practice run more efficiently than ever.

Explore Overjet's Dental AI Software

Why Communication Gaps Hurt Dental Practices

Communication is the foundation of quality care in a dental practice. When team members aren’t aligned, even small gaps in communication can lead to major setbacks—impacting everything from patient trust to case acceptance and operational efficiency.

Where communication often breaks down:

  • Dentists and hygienists may interpret radiographs differently, leading to inconsistent diagnoses or treatment recommendations.

  • Front office staff might not receive timely or accurate clinical information to schedule or coordinate follow-ups properly.

  • Insurance coordinators often struggle with incomplete documentation, leading to delays or denials in claim approvals.

How these issues impact the practice:

  • Patients may lose confidence if they receive mixed messages or unclear treatment plans.

  • Incomplete or inconsistent information can lead to postponed procedures and unnecessary repeat visits.

  • Teams may spend extra time clarifying notes, rechecking diagnoses, or resubmitting insurance claims—draining resources and efficiency.

A common scenario: A hygienist spots bone loss during a routine cleaning and documents the concern. However, the dentist doesn’t have enough time to review the X-rays before moving to the next patient. Later, the front desk schedules a follow-up without proper context, and the patient receives a vague explanation. The patient declines treatment, unsure of its necessity. Days later, the insurance coordinator struggles to justify the claim due to missing notes.

This type of breakdown is more common than many realize—and it's exactly the kind of challenge that AI, especially Overjet, is built to solve by delivering objective, consistent, and shareable insights across the entire dental team.

The Role of AI in Closing Communication Gaps

Artificial intelligence (AI) is transforming how dental teams communicate by turning complex clinical data into structured, easy-to-understand information. One of the most powerful benefits of dental AI is its ability to close communication gaps across the entire care team—ensuring that everyone is aligned, informed, and working from the same source of truth.

Here’s how AI helps improve communication:

  • Centralized Diagnostic Information AI systems like Overjet analyze and organize clinical data in real time, providing a centralized source for diagnostic insights. Whether it's bone loss measurements, caries detection, or other pathologies, this data is structured, stored, and readily accessible for everyone on the team.

  • Automated Interpretation and Visualization AI doesn’t just collect data—it interprets it. Overjet’s AI overlays visual annotations on dental radiographs, highlights areas of concern, and even quantifies conditions like bone loss or decay. These visual cues reduce the need for interpretation and make it easier to communicate findings clearly to both staff and patients.

  • Consistency Across the Team Every team member—from new hygienists to seasoned dentists—receives the same AI-supported information. This levels the playing field, reduces variability in diagnosis, and ensures the whole team speaks the same clinical language, regardless of experience level.

By providing standardized insights and visual explanations, AI helps eliminate confusion, streamline communication, and empower the entire dental team to deliver more confident, coordinated care.

Overjet leads the way by making AI not just powerful—but practical and easy to use in everyday dentistry.

Overjet’s Technology: Enhancing Communication with Intelligence

Overjet is more than just a diagnostic tool—it’s a communication solution designed to bring clarity, consistency, and confidence to every member of the dental team. By combining real-time AI analysis with intuitive visualizations, Overjet helps eliminate confusion and ensures everyone—from clinicians to patients—is on the same page.

Key features that enhance team communication:

  • Real-Time AI Annotations on X-Rays Overjet automatically analyzes dental radiographs and overlays clear visual indicators, such as measurements for bone loss or caries detection. These annotations help dental professionals quickly identify and understand key findings—reducing guesswork and aligning team members around the same clinical picture.

  • Standardized Clinical Insights Overjet generates objective, consistent insights that everyone can reference, regardless of role or experience. This ensures that dentists, hygienists, and support staff are all using the same data to inform treatment planning, documentation, and patient communication.

  • Seamless Workflow Integration Overjet integrates smoothly into leading practice management systems and imaging platforms. There's no need to switch between tools—AI-powered insights are delivered directly within your existing workflow, making adoption fast and intuitive.

  • Empowering Patient Conversations With clear visuals and easy-to-understand data, Overjet also enhances how practices communicate with patients. Treatment plans become more transparent, and patients gain a better understanding of their oral health, which leads to higher treatment acceptance and trust.

By delivering intelligence that’s easy to access and share, Overjet strengthens team collaboration and helps practices deliver a higher standard of care—together

Benefits for Every Member of the Dental Team

AI doesn’t just improve diagnostics—it transforms the way dental teams work together. With Overjet Dental AI, every team member gains access to consistent, real-time clinical insights that improve communication, boost confidence, and support better patient care.

For Dentists

  • Increased Diagnostic Confidence: Overjet provides clear, objective data and visual overlays, helping dentists confirm findings and make treatment decisions with greater certainty.

  • Stronger Collaboration: Consistent AI insights support peer reviews, second opinions, and smoother referrals to specialists, ensuring alignment across care providers.

For Hygienists

  • Aligned Clinical Support: AI-powered imaging helps hygienists stay aligned with the dentist’s diagnosis, creating a seamless experience for the patient.

  • Stronger Patient Engagement: Easy-to-understand visuals support hygienists in starting treatment conversations and educating patients about their oral health.

For Office Managers & Coordinators

  • Simplified Insurance Communication: Overjet’s reports provide standardized data that makes it easier to justify treatment claims.

  • Operational Efficiency: With clear documentation and shared clinical language, the front office can schedule and coordinate care with fewer delays.

For Patients

  • Improved Understanding & Trust: Visual evidence and consistent explanations help patients grasp their diagnosis and feel confident in their provider’s recommendations.

  • Higher Treatment Acceptance: When patients see AI-backed proof of their condition, they are more likely to accept necessary treatments.

With Overjet, every role in the dental office is empowered by the same AI-driven insights—resulting in a more connected, informed, and efficient team.

Real-World Success Stories with Overjet

Across the country, dental practices are seeing measurable improvements in performance, communication, and patient outcomes thanks to Overjet Dental AI. From private practices to large dental service organizations (DSOs), teams are experiencing firsthand how AI enhances diagnosis, streamlines workflows, and boosts patient trust.

Here are a few powerful examples:

  • A multi-location DSO reported a 20% increase in treatment acceptance after implementing Overjet, attributing the rise to the platform’s ability to present clear visual evidence to patients.

  • One private practice saw a 30% reduction in diagnostic discrepancies between dentists and hygienists, resulting in more cohesive care planning and fewer repeat visits.

  • A general dentist shared that Overjet helped cut down chair time by an average of 10 minutes per patient, thanks to faster diagnostics and fewer back-and-forth discussions during exams.

What dental professionals are saying:

"Overjet has completely changed how we communicate. It gives our team one clear, visual source of truth. Patients see it, understand it, and trust it." — Dr. Sarah Liu, DDS, Practice Owner

These stories reflect a growing trend: practices that adopt Overjet are not just improving internal communication—they’re building stronger patient relationships and driving better business results.

Whether you manage a single office or oversee multiple locations, Overjet empowers your team with data-driven clarity that delivers real impact.

Getting Started: Implementing Overjet in Your Practice

Adopting AI may sound complex—but with Overjet, it’s simple, streamlined, and stress-free. Designed to integrate directly into your current systems, Overjet helps your team start benefiting from AI with minimal disruption.

Here’s how easy it is to get started:

  • Easy Onboarding & Training

    • Guided implementation tailored to your practice’s needs

    • Personalized training for dentists, hygienists, office managers, and support staff

    • Fast learning curve, so your team can use Overjet with confidence from day one

  • Seamless Integration

  • Ongoing Support & Innovation

    • Dedicated customer support to help your team succeed

    • Continuous software updates and new AI features as they’re released

    • A trusted partner committed to your long-term growth and success

Why it matters: Overjet doesn’t just bring powerful AI into your practice—it makes it accessible, practical, and impactful. Your team will be more aligned, your workflows more efficient, and your patients more informed and confident in their care.

The Future of AI and Dental Team Collaboration

AI is already improving communication and coordination in dental practices—but we’re just scratching the surface. As technology evolves, AI will play an even bigger role in how dental teams collaborate and deliver care.

Here’s what the future holds for AI in dentistry:

  • Smarter Diagnostics

    • AI will become more personalized, using patient history and trends to enhance accuracy

    • Early detection and predictive modeling will help prevent issues before they develop

  • Real-Time Team Collaboration

    • AI tools will enable live coordination between dentists, hygienists, specialists, and even remote consultants

    • Everyone on the team will access the same insights instantly—reducing delays and miscommunication

  • Predictive Practice Management

    • AI will forecast patient needs, streamline scheduling, and reduce no-shows

    • Practices will use AI to optimize staffing, inventory, and chair time based on data

  • Automated Care Coordination

    • AI will link diagnostics to next steps—like insurance prep, follow-ups, and treatment tracking

    • Less manual work, more time focused on patient care

Overjet is leading this evolution. As the most advanced dental AI platform, Overjet is continuously innovating to support dental teams—now and in the future. From improving diagnostic accuracy to shaping the next wave of intelligent tools, Overjet is driving how teams will work smarter and more collaboratively.

The future of dental care is AI-powered—and Overjet is helping you get there.

Transform Your Dental Team Communication with AI

Strong communication is essential for a successful dental practice—and AI is quickly becoming the key to making it seamless, consistent, and efficient. Throughout this guide, we’ve seen how AI is changing the way dental teams collaborate, diagnose, and deliver care.

Here’s a quick recap of what AI brings to your practice:

  • Real-time analysis and annotations that clarify X-ray findings

  • Standardized insights that align the entire team—dentists, hygienists, and front office

  • Visual tools that improve patient understanding and increase treatment acceptance

  • Automated reports that streamline insurance claims and documentation

  • Predictive capabilities that support smarter, more efficient workflows

Why Overjet leads the way:

  • Overjet is the most trusted name in dental AI, used by top DSOs and practices across the country

  • Its technology is clinically precise, user-friendly, and built to integrate with your existing systems

  • The platform is continuously updated with new features to support the evolving needs of dental teams

Whether you're looking to reduce diagnostic variability, boost case acceptance, or simply improve how your team communicates, Overjet makes it possible—with the power of AI.

Ready to see Overjet's Dental AI in action?

FAQs: How AI and Overjet Improve Dental Team Communication

What does Overjet Dental AI actually do?

Overjet analyzes dental X-rays in real time and overlays clear visual annotations that highlight issues such as bone loss or decay. It transforms complex clinical data into objective, easy-to-understand insights for the entire dental team.

How does Overjet improve team communication?

By standardizing clinical information and presenting it visually, Overjet ensures everyone—from dentists to front office staff—is working from the same source of truth. This reduces confusion, improves collaboration, and streamlines decision-making across the team.

Is Overjet easy to use and implement?

Yes. Overjet is designed to integrate seamlessly with most major Practice Management Systems (PMS) and imaging software. The onboarding process includes personalized training and support, making it simple for your team to get started quickly.

What are the benefits for patients?

Patients benefit from clear, visual explanations that help them better understand their conditions. This transparency builds trust and often leads to higher treatment acceptance rates.

Will Overjet help with insurance and documentation?

Absolutely. Overjet generates AI-supported reports that assist with claim justification and streamline communication with insurance providers. This reduces delays, rework, and administrative friction.

Is Overjet suitable for DSOs and solo practices?

Yes. Overjet scales easily to meet the needs of both individual practices and large DSOs, making it a flexible solution for any size operation.

How can I see Overjet in action?

Book a demo today to experience how Overjet can enhance communication, boost efficiency, and support better outcomes for your team and patients.

Mario Paganini

Mario Paganini

Mario Paganini is the Senior Vice President of Marketing at Overjet, where his focus is making dental AI the industry standard for oral health. He is a four-time head of marketing — leading two startups to unicorn status and one through exit. Outside of work, Mario is a competitive ultramarathon runner, eats more vegetables than you, and is way better at basketball than he looks.