Providers30 June, 2025

Faster Dental Insurance Approvals with AI

Mario Paganini
Mario Paganini
Senior VP of Marketing, Overjet
Faster Dental Insurance Approvals with AI
Mario Paganini
Mario Paganini
Senior VP of Marketing, Overjet
Providers30 June, 2025

Getting insurance approval for dental work can often feel like a waiting game—frustrating for both patients and dental teams. Delays and denials slow down treatment and create administrative headaches.

Common issues with traditional insurance approvals:

  • Long wait times for pre-authorizations (sometimes weeks)

  • Claims denied due to missing or unclear documentation

  • Manual processing and back-and-forth with insurers

  • Delayed treatment, resulting in patient dissatisfaction or lost cases

These challenges affect:

  • Case acceptance – Patients may abandon treatment plans due to uncertainty.

  • Practice revenue – Denied or delayed claims impact cash flow.

  • Staff workload – More time spent on appeals and paperwork.

Dental AI software is changing that.

Advanced solutions like Overjet help practices:

  • Automatically analyze radiographs with AI-powered insights

  • Highlight clinical findings that support insurance claims

  • Generate clear, consistent documentation with fewer errors

  • Submit more complete claims, reducing rejections and delays

With Overjet, dental teams can move from reactive to proactive:

  • Faster approvals mean treatment can begin sooner

  • Fewer denials improve revenue and reduce resubmissions

  • Happier patients get clarity on their care and coverage

Overjet makes insurance approval smoother, smarter, and significantly faster—saving time for your team and helping patients say “yes” to treatment with confidence.

Explore Overjet's Dental AI Software

How Long Does Dental Insurance Approval Usually Take?

The time it takes to get dental insurance approval can vary, but it often slows down treatment and disrupts the patient experience.

Typical Approval Timelines

  • Pre-authorizations for complex procedures (like crowns, implants, or orthodontics) usually take 5 to 14 business days.

  • Claim approvals for completed procedures can take 7 to 30 days, depending on the payer and submission method.

These delays impact scheduling, treatment acceptance, and overall efficiency.

Common Causes of Insurance Delays

Several issues can slow down the approval process, including:

  • Incomplete documentation Missing clinical notes, unsupported diagnoses, or unclear radiographs can trigger requests for more information.

  • Coding errors Inaccurate or vague CDT codes lead to denials or prolonged review times.

  • Manual reviews by insurers Many insurance companies still rely on human reviewers, which can lead to bottlenecks and subjective decision-making.

  • Inconsistent claim submissions Variations in documentation quality across providers can cause confusion and rework.

  • Lack of visual evidence Without clear radiographic support, even valid claims may be flagged or delayed.

These challenges can leave both staff and patients in limbo—waiting on approvals before moving forward with care.

The good news: dental AI, especially solutions like Overjet, is designed to eliminate many of these pain points by streamlining documentation, improving coding accuracy, and delivering fast, data-backed support for insurance claims.

The Impact of Delays on Dental Practices

When insurance approvals are delayed, the effects ripple across every part of the dental practice—from patient experience to profitability. These bottlenecks not only stall treatment but also create operational challenges that impact your team and bottom line.

How Delays Hurt Patients and Practices

1. Patient Frustration & Case Abandonment

  • Long wait times for approvals can lead to patients losing confidence or interest in moving forward with care.

  • Uncertainty about insurance coverage may cause patients to decline or delay treatment—especially for higher-cost procedures.

  • Missed opportunities to deliver timely care can result in worse outcomes and lower satisfaction.

2. Increased Administrative Burden

  • Front office teams spend hours chasing down missing information, resubmitting claims, and following up with payers.

  • Manual processes drain staff resources and reduce time available for patient-facing tasks.

  • Errors in documentation or coding often lead to rework and appeals.

3. Lost Revenue & Slower Practice Growth

  • Denied or delayed claims interrupt cash flow and reduce overall revenue.

  • Fewer completed treatments due to patient drop-off lowers production.

  • Delays limit scheduling efficiency, leaving open chair time unfilled.

In short, insurance delays create a cycle of inefficiency that affects patient trust, team morale, and business performance.

Dental AI solutions like Overjet help break that cycle—streamlining documentation, improving claim accuracy, and reducing approval times so practices can focus on delivering care, not chasing paperwork.

The Role of Dental AI in Streamlining Insurance Approvals

Dental insurance approvals often get delayed due to incomplete or unclear documentation. That’s where dental AI comes in—making the process faster, more accurate, and less labor-intensive for your team.

How Dental AI Improves the Approval Process

1. Automated Claim Documentation

  • AI tools automatically generate structured clinical notes that align with insurance requirements.

  • Claims are submitted with complete, consistent, and well-organized documentation, reducing the need for manual edits or follow-ups.

2. AI-Powered Radiograph Analysis

  • Dental AI analyzes X-rays in real time, identifying and labeling key clinical findings like caries, bone loss, and calculus.

  • Visual evidence is clearly annotated, giving insurers a fast and objective way to understand the need for treatment.

  • Helps support pre-authorizations and justifies claims with clear, clinical-grade images.

3. Improved CDT Coding and Justification

  • AI assists in selecting the most appropriate CDT codes based on radiographic findings and clinical data.

  • Reduces the risk of miscoding or under-documenting procedures.

  • Enhances treatment justification by linking diagnoses directly to supporting evidence.

The Result?

  • Faster insurance approvals

  • Fewer claim denials

  • Less time spent on appeals and rework

By automating and enhancing key parts of the insurance workflow, dental AI helps practices operate more efficiently—improving both patient experience and practice revenue. With solutions like Overjet, dental teams gain a powerful tool to streamline insurance approvals and focus more on delivering care.

How Overjet Dental AI Speeds Up the Process

Overjet’s advanced dental AI is designed to take the guesswork and delays out of insurance approvals. By improving documentation and streamlining workflows, it helps dental teams submit stronger claims—and get approvals faster.

Here’s how Overjet makes a difference:

Real-Time Radiograph Annotations

  • Overjet instantly analyzes dental X-rays and highlights key findings like caries, bone loss, and calculus.

  • These visual annotations are overlaid directly on the image, making it easy for insurers to understand the clinical need.

  • Clear, consistent evidence leads to faster approvals and fewer questions from payers.

Seamless Integration with Existing Systems

  • Overjet integrates directly with leading practice management and imaging software.

  • No need to switch between platforms or manually enter data.

  • Dental teams can work within their current systems, saving time and reducing friction in daily operations.

Data-Driven Insights That Reduce Denials

  • Overjet uses AI to catch missing documentation, inaccurate CDT codes, or inconsistencies before claims are submitted.

  • This proactive approach helps prevent denials and reduces the need for time-consuming resubmissions.

  • Practices see higher claim acceptance rates and fewer administrative delays.

Why It Matters

With Overjet, practices benefit from:

  • Faster insurance approvals

  • Fewer denied claims

  • Less time spent on paperwork and follow-up

  • More time focused on patient care

By combining real-time AI analysis, seamless integration, and smart insights, Overjet simplifies the insurance process—helping practices grow with confidence.

Why Overjet Is the Leading Dental AI Solution

When it comes to streamlining insurance approvals and enhancing clinical workflows, not all dental AI solutions are created equal. Overjet stands out as the trusted leader in dental AI—backed by cutting-edge technology, real-world results, and unwavering clinical precision.

1. FDA-Cleared Technology You Can Trust

2. Trusted by DSOs and Top Insurers

  • Overjet is widely adopted by some of the largest dental service organizations (DSOs) in the U.S.

  • It’s also used by leading dental insurance carriers, including Delta Dental, to evaluate claims more consistently.

  • That dual use ensures alignment between providers and payers—making approvals smoother and faster.

3. Real ROI and Workflow Efficiency

  • Practices using Overjet report measurable improvements, including:

4. Dedicated Support and Clinical Accuracy

  • Overjet offers expert onboarding, training, and ongoing support.

  • Its clinical-grade accuracy helps ensure the AI works as a true partner to your dental team, not just a tool.

Overjet isn’t just dental AI—it’s a smarter way to run your practice, backed by innovation and trusted by the industry.

A Smarter Path to Faster Insurance Approvals

Delays in dental insurance approvals can hold back treatment, frustrate patients, and reduce practice revenue. But with the right tools, these challenges become opportunities for growth and efficiency.

Overjet’s dental AI is transforming how practices handle insurance—from automating documentation to delivering real-time radiograph analysis and improving coding accuracy. With faster, more complete claims, dental teams can reduce denials, speed up pre-authorizations, and provide care without unnecessary delays.

Key Benefits of Overjet Dental AI:

  • Faster insurance approvals with AI-supported evidence and consistent documentation

  • Better patient experience through shorter wait times and clearer communication

  • Higher case acceptance by boosting patient confidence in diagnoses

  • Reduced administrative workload, freeing up staff for high-value tasks

  • Improved revenue cycle with fewer denials and quicker reimbursements

Practices using Overjet report stronger financial performance and better clinical outcomes—all while simplifying insurance workflows.

If your team is spending too much time chasing approvals or handling claim denials, it’s time for a smarter solution.

See What Overjet Can Do for Your Practice

Experience how dental AI can improve your insurance processes, patient care, and overall efficiency.

Ready to see Overjet's Dental AI in Action?

Frequently Asked Questions

How long does it usually take to get dental insurance approval?

The timeline for dental insurance approvals can vary based on the procedure and the insurer. Pre-authorizations for complex treatments like crowns or implants typically take 5 to 14 business days. For completed procedures, claim approvals may take anywhere from 7 to 30 days. Delays often occur due to missing documentation, coding errors, or manual review processes by insurance companies.

What causes delays in dental insurance claims?

Common delays stem from incomplete or unclear documentation, incorrect CDT coding, and inconsistent clinical notes. Manual review by insurers can also slow down the process, especially when claims lack clear visual evidence or standardized formats. These issues can result in denials, resubmissions, and treatment delays for patients.

How does dental AI help reduce insurance delays?

Dental AI streamlines the insurance process by automating radiograph analysis, generating accurate clinical documentation, and assisting with proper CDT coding. By presenting clear, annotated visual evidence and structured notes, AI reduces back-and-forth with payers and helps dental teams submit more complete and accurate claims from the start.

What makes Overjet different from other dental AI solutions?

Overjet is an FDA-cleared dental AI platform trusted by leading DSOs and insurance companies. It provides real-time radiograph analysis, seamless integration with existing systems, and proactive insights that improve claim accuracy. Its dual adoption by both providers and payers helps ensure smoother approvals and better alignment across the care and coverage journey.

What results have practices seen using Overjet?

Practices using Overjet report significant improvements, including faster pre-approval turnaround times (dropping from 10 days to just 3), a 25% reduction in claim denials, and time saved on administrative tasks. Many also see improved patient confidence and case acceptance rates thanks to AI-supported diagnosis transparency.

How can I get started with Overjet?

Getting started is simple. You can schedule a personalized demo to see how Overjet integrates with your existing systems and supports your team. Overjet’s experts offer dedicated onboarding and support to help you improve claim efficiency, reduce delays, and enhance your patient experience from day one.

Mario Paganini

Mario Paganini

Mario Paganini is the Senior Vice President of Marketing at Overjet, where his focus is making dental AI the industry standard for oral health. He is a four-time head of marketing — leading two startups to unicorn status and one through exit. Outside of work, Mario is a competitive ultramarathon runner, eats more vegetables than you, and is way better at basketball than he looks.