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Independent review validates Overjet's credential verification processes across licensing, education, work history, sanctions monitoring, and other critical requirements
SAN MATEO, CA – November 4, 2026 – Overjet, the leading AI platform for dental practices, DSOs, and health plans, today announced that its credentialing services have earned certification from the National Committee for Quality Assurance (NCQA) across all 11 categories of its Credentials Verification Organization (CVO) Certification program. The certification provides independent validation that Overjet's provider credential verification processes meet nationally recognized standards, giving dental insurers and provider organizations greater confidence in the accuracy and reliability of credentialing.
Credentialing is a critical step in bringing dentists into insurance networks, yet the process has traditionally relied on time-consuming manual verification. Delays can prevent qualified dentists from seeing patients, slow network expansion, and create administrative burdens for health plans. Overjet Credentialing helps streamline this process while maintaining the rigorous verification standards that insurers require.
"Credentialing plays a critical role in how quickly dentists can join networks and begin caring for patients, but it has historically been one of the most manual parts of the process," said Dr. Wardah Inam, CEO and Co-Founder of Overjet. "Earning NCQA certification reinforces our commitment to making credentialing more efficient without compromising quality. We're giving dental insurers a faster, more reliable way to build their networks and help patients access care."
What does this mean for Overjet Customers?
NCQA is an independent, nonprofit organization dedicated to improving health care quality. Its standards are widely recognized by health plans evaluating credentialing operations and vendors. To earn certification, Overjet underwent an independent evaluation of its policies, documentation, and operational processes against NCQA's established requirements.
Overjet earned certification across all 11 areas of NCQA's Credentials Verification Organization (CVO) Certification program, covering the essential components of provider credential verification, including:
Professional qualifications: License to Practice, Education and Training, Board Certification Status, DEA or CDS Certification, and Work History.
Provider background and compliance: Malpractice Claims History, Medicare/Medicaid Sanctions, and State Licensing Board Sanctions.
Application management: Practitioner Application Processing and Application and Attestation Content.
Ongoing monitoring: Ongoing Monitoring of practitioner sanctions.
For dental insurers, the certification adds an important layer of assurance to a process that directly affects provider onboarding, network operations, and administrative efficiency.
"Manual verification used to take a significant amount of my team's time, from gathering documentation to checking and rechecking primary sources," said Dr. Kassie Kulb, Dental Director "Overjet has helped reduce that administrative burden, allowing our team to spend more time supporting providers and members. Having NCQA independently review the verification process gives us additional confidence in the work being done."
Beyond reducing manual work, faster credentialing can improve dentists' first experience with an insurance network and help plans bring new providers on board more quickly.
“Our goal is to make credentialing and re-credentialing as seamless and efficient as possible, so our partner offices can focus on patient care, not paperwork,” said Dr. Jason Grinter, vice president, dental science and network strategy at Delta Dental of Illinois. “With Overjet, we can complete credentialing in days rather than weeks, which reduces the administrative burden on both our dentists and our team. That efficiency matters to our providers, and ultimately to the patients who depend on our network.”
For dental service organizations (DSOs), Overjet Credentialing helps simplify provider onboarding across multiple locations, with verification processes reviewed against standards recognized by health plans. Overjet supports DSOs by offering the same CVO services for those with a delegated arrangement, helping organizations manage credentialing requirements as their networks grow.
Overjet Credentialing is part of Overjet's broader platform for dental insurers, which combines AI-powered utilization review, credentialing, provider network management, and agentic workflows. The platform is used by the largest dental insurers in the country covering 170 million members. With our credentialing platform, we cover >80% of all dentists, helping insurers modernize operations while improving experiences for providers and members.
To learn more about Overjet Credentialing or schedule a demo, visit overjet.com
